The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
But please contact me if you have any problems with your order.
Everline Journals is committed to protect your personal data in compliance with the General Data Protection Regulation (GDPR). Here’s how your data is handled:
1. Data Collection: We collect only essential data, such as your name, contact information, and payment details, to process orders and improve our services.
2. Data Usage: Your information is used for processing orders, shipping, customer support, and marketing (with consent).
3. Data Sharing: We do not share your data with third parties, except for trusted partners like payment processors, print on demand services and shipping providers.
4. Data Security: Your personal data is securely stored and protected against unauthorized access.
5. Your Rights: You can request access, correction, or deletion of your personal data at any time.
For questions or data requests, send a message. Please check the following link if you would like to know more about GDPR regulations: https://gdpr.eu/what-is-gdpr/
Our Terms & Conditions outline the rules and guidelines for using our website and purchasing products. By accessing our site or making a purchase, you agree to comply with these terms. This includes information on product availability, payment methods, delivery, and liability. We also detail how we protect your personal data and outline our rights regarding intellectual property and content usage.
The Right of Withdrawal allows you to cancel your order within 14 days from receiving the goods, without needing to provide a reason. To exercise this right, you must notify us in email at: info@everlinejournals.com or through the following platform: www.everlinejournals.com/contact-us. After we receive your withdrawal request, we will issue a refund within a reasonable time frame after the product arrived back to us. Please note, some products may be exempt from this right for reasons of hygiene or custom orders.
For extrajudicial settlements of consumer disputes, the European Union has launched an online platform ("ODR platform"):
https://ec.europa.eu/consumers/odr