FAQ
Frequently Asked Questions
1. Is this a physical product or a digital download?
Everline Journals are available in two formats: a digital PDF download (instant access) and a printed hardcover journal delivered to your address. You can choose your preferred format on the product page.
2. How do digital downloads work?
After purchase, you’ll receive an instant download link to a PDF file. You can print the journal at home, take it to a print shop, or use it digitally on a tablet.
3. Can I print the digital journal?
Yes. You may print the digital journal for personal use as many times as you like. We recommend printing at 100% scale on standard or slightly thicker paper.
4. Are digital downloads refundable?
No. Digital downloads are non-refundable, as access is provided immediately after purchase, in accordance with EU consumer law.
5. Do you offer refunds for hardcover journals?
Yes. Physical journals come with a 14-day money-back guarantee. If you’re not satisfied, you can return the journal within 14 days of delivery.
6. Is this journal a good gift?
Absolutely. Everline Journals are designed to be meaningful, personal gifts for mothers, fathers, grandparents, and loved ones — perfect for birthdays, holidays, or special occasions.
7. How long does shipping take?
Delivery times vary depending on location and are estimated at checkout. All physical products include free shipping.
8. What language are the journals in?
Currently all Everline Journals are written in English.
9. Can I write in the journal at my own pace?
Yes. There is no right or wrong way to use the journal. It’s designed to be filled slowly, comfortably, and without pressure.
10. Who are Everline Journals designed for?
Our journals are suitable for adults of all ages and are especially meaningful for those who enjoy reflection, storytelling, and preserving memories.